Troubleshoot game audio or video issues on Windows 10
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My account Troubleshoot game audio or video issues on Windows 10 Use the information on this page to troubleshoot audio or video issues during game play on your Windows 10 device. Troubleshoot audio problems If you’re having a sound problem during game play on your Windows 10 device, try the following solutions. Solution 1: Check that your sound is not muted Some games run in full-screen mode, so you can’t see the taskbar.
Headphones Not Working in Windows 10? Here Are Some Fixes
Why do my computer speakers not work? The troubleshooting sections below should be followed in order because they are written in such a manner that you may identify your issue through the process of elimination.
Volume issues Desktop speakers turned down This step may seem trivial, but problem-solving works best when you start with the basics. Verify that the volume knob on the speakers is turned up enough to produce a sound. Every pair of speakers with knobs will increase the volume by turning it left to right, otherwise known as clockwise. Laptop speakers turned down If you are using a laptop computer with no external speakers connected, make sure the volume is turned up by using controls on the keyboard.
The volume controls may be buttons as shown in the image , or a secondary function of another key, generally indicated with blue text and activated by holding the Fn key at the same time. Make sure volume of the software is also turned up An important aspect of sound on a computer with external speakers is that it is primarily controlled by software.
For example, if the volume is lowered or off in the software settings, it doesn’t matter how high the knobs on your external speakers are turned up; the speakers won’t produce sound. Therefore, users should verify the sound settings in the software are properly turned up.
Mute is on Another common mistake is for users to accidentally press the mute key on their keyboard. To check if mute is turned on, look in the lower right side of your desktop screen on the Taskbar for a symbol resembling a speaker with a “no” sign shown right.
Speakers are not connected properly Laptop computers If you are troubleshooting a laptop computer, skip this step since you cannot verify the laptop speaker connections. External desktop speakers Sound devices connected to the computer have different cables and therefore use different ports. First, check that your speaker cable is properly connected to the sound card on the back of the computer.
As seen in the picture to the right, the sound card has multiple jacks. Speakers must be plugged into the Line Out connector, which is usually indicated by an image of sound waves with an arrow pointing out. The jack itself is usually green in color. Tip Even if your speakers have worked in the past, still check the connection since it is not uncommon for cables to become loose or be pulled out of place. Ensure the power cable is connected to the back of the right speaker, or in some cases, the subwoofer.
Most speakers have a small LED light indicating if the speaker is on or off. Once you’ve turned the speakers on usually by using a button or by moving the volume knob from left to right , check to see if the light is illuminated.
If no LED is present, or the speakers still don’t appear to be getting power, and you’ve checked the power connections, you may have a faulty power source. Default playback device in Windows If your computer has the Windows operating system, make sure the correct playback device is set as the default device for sound output.
If the wrong playback device is set as the default device, the sound will not be coming out of the expected device i. Click or double-click the Hardware and Sound or Sound icon.
In the Sound window, on the Playback tab, find the entry for the speakers connected to your computer. Right-click on the speaker’s entry and select Set as Default Device. Click OK at the bottom of the Sound window to save the settings change. Windows speaker setup If you are running Microsoft Windows , make sure the speaker setup is correct by following the steps below.
Select Hardware and sound or Sound in the Control Panel window. On the Playback tab , select your speakers, and click the Configure button. If the speakers still don’t work after configuring and testing them, double-click the speakers on the Playback tab to bring up Speaker Properties. Verify all settings and then Test on the Advanced tab. After verifying all settings and making any changes, click Apply then OK in each of the appropriate windows before closing them. Corrupt Windows system files It is possible for Windows system files to become corrupted for any number of reasons.
If system files responsible for sound output become corrupted, the computer can stop producing sound of any kind. If the computer was producing sound recently but is not now, you can try restoring Windows to a previous point when sound was working.
If corrupt Windows system files are the cause of the sound problem, restoring Windows to a point when the sound did work should resolve the issue. Tip How do I restore Windows back to a previous point in time? Integrated or onboard audio disabled If your computer has integrated or onboard audio, it’s possible it is disabled in the BIOS.
Access the BIOS and find the entry for integrated audio. It may be located in a menu named something similar to Integrated Peripherals or Onboard Devices, or it may be under the Advanced menu. After you have located the integrated audio entry, check if it is set to Enabled or Disabled. If set to Disabled, change the setting to Enabled.
Restart the computer and test the sound. Bad sound card If the issue is not software related, it is likely a hardware issue. Like any other hardware component in a computer, the device producing sound can fail. Make sure the computer sound card works properly by connecting another pair of speakers or headphones to the computer. Note Do not test the sound through a game or another program.
Instead, see if a CD or a sound file works. A program or game may have its own sound-related problems that do not relate to the sound card.
If another pair of speakers or headphones also don’t work, your sound card is likely experiencing issues. See our missing or lost sound in Windows page for troubleshooting help. Bad speakers Finally, if none of the recommendations above fix the problem, but connecting a different pair of speakers or headphones did work, the speakers are bad.
It is recommended that you contact the manufacturer of the speakers or computer for a new replacement if they are still under warranty. Otherwise, you can buy a new pair of speakers and connect them to your computer. Additional information.
Make Sure Headphones Are “Default Device” and “Enabled”
If that is the case with you as well, then it is a good idea to try our smart IT fixes. Our dedicated experts have come up with the necessary online tools to help you out. Reasons Behind Laptop Speakers not Working Windows 10 If you are facing sensitive issues in the normal working of the speakers, then there must be some causes. If the sound card of your system does not work correctly, the speaker gets affected. Again, if the Windows 10 OS has recently updated the audio drivers, it will result in specific changes in the sound function. The fault in the sound cables, speakers or the sound setting may also cause the audio issue to pop up. We generally recommend making a default set-up of the sound to treat such technical circumstances.
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